4041 Mendenhall Drive

Dallas, Texas 75244

972-620-9096

• Integrated internet, fax, and mail communications (Greater Austin Chamber).
• Presented software at conventions, customer demonstrations, and campaign workshops (Bandwagon software).
• Represented state board at municipal meetings, and state functions (Virginia mental health mental retardation board).

• Decreased reconciliation time of accounts receivable by 50% (Greater Austin Chamber).
• Doubled number of daily contributions entered (Ann Richards campaign).

• Strengthened wording in official board statement (Virginia mental health mental retardation board).
• Established meetings between county and state board members (Virginia mental health mental retardation board).

Achievements and Responsibilities.

MEMBERSHIP BILLING ADMINISTRATOR, GREATER AUSTIN CHAMBER OF COMMERCE 08/95-04/97

MAINTAINED membership billing. EDITED outgoing correspondence. IMPLEMENTED internet email gateway. CONVERTED Chamber publications into internet and fax formats ESTABLISHED informal computer training. DEVELOPED monthly reconciliation reports that decreased reconciliation time; MANAGED 100 user Novell 3.12 network.

TECHNICIAN/CUSTOMER SERVICE REPRESENTATIVE, DELL COMPUTER INC. 02/95-08/95

SOLVED technical software and hardware issues. RESOLVED service related problems. Completed 4 week PC architecture troubleshooting class. PROMOTED to Major Accounts based on performance during training.

CAMPAIGN DATABASE ADMINISTRATOR, ANN RICHARDS CAMPAIGN COMMITTEE, 04/94-01/95

DECREASED reconciliation time of daily deposits by 50% with software report. TRIPLED the number of daily financial with multiple-entry database template. SUPERVISED 4 member data entry team. RESPONSIBLE for meeting state election requirements and maintenance of 50 user Novell 3.12 network.

TEAM LEADER - BANDWAGON SALES AND SUPPORT, PRIMARY SYSTEMS INC., 08/91-03/94

DOUBLED customers from 17 to 35. MODIFIED and IMPLEMENTED client software for the American Dental Association and the George Bush Presidential Transition Committee. IMPROVED marketing efforts by establishing contacts with political fundraisers. DEMONSTRATED software in presentations based on testimonials of current clients.

CONSTITUENT CORRESPONDENCE MANAGER, CONGRESSMAN THOMAS J. DOWNEY, 04/90-08/91

MANAGED office information/mini-computer system. CREATED process to combine small mailings into larger targeted and issue oriented mailings. COORDINATED responses from Legislative Assistants. SPEARHEADED effort to delete thousands of outdated addresses from constituent database.

Northern Virginia Community College, Journalism, 1993 (continuing ed.).